Our Story

About Perchwatch

We're on a mission to illuminate the path through incidents with simple, reliable, and stress-free on-call management.

Our Mission

Empowering DevOps Teams to Thrive

To empower DevOps teams with intelligent tools that illuminate the path through every incident, ensuring reliable systems and happy engineers who start each day with confidence.

We believe that great software comes from great teams, and great teams need great tools. That's why we've built Perchwatch - to be your light in the deep, giving you peace of mind that your systems are monitored, your team is protected, and your incidents are handled efficiently.

Reliability First

Built for 99.9% uptime with enterprise-grade infrastructure

Team Focused

Designed to reduce burnout and improve work-life balance

Our Vision

A world where on-call duty is no longer a source of stress, but a manageable part of delivering reliable software.

Reduce Mean Time to Resolution by 75%
Eliminate Alert Fatigue
Improve Team Happiness & Retention
Our Story

Born from Real Experience

Every great product starts with a problem that needs solving. Our story begins with late-night pages and frustrated engineers.

1

The Problem

Perchwatch was born from a simple observation: too many talented engineers were working in the dark, burning out from poorly managed on-call rotations. What should be a manageable part of the job was becoming a major source of stress and inefficiency.

2

The Experience

Our founders, experienced DevOps engineers themselves, had seen firsthand how inadequate tools led to missed alerts, delayed responses, and frustrated teams. They knew there had to be a better way to handle critical incidents without sacrificing team well-being.

3

The Solution

After months of research and development, we launched Perchwatch with one goal: to be the light in the deep for every team facing incidents. On-call management that's as simple and reliable as the systems we help monitor. Today, we're proud to illuminate the path for teams worldwide, helping them navigate incidents with confidence.

Innovation

We don't just build features - we solve real problems with intelligent automation and user-centered design.

Empathy

Every feature is designed with the human experience in mind, because technology should serve people.

Performance

Built for scale with enterprise-grade reliability that you can count on when it matters most.

Our Values

What Drives Us Forward

These core principles guide every decision we make and every feature we build.

Reliability

We build systems you can trust. Our commitment to 99.9% uptime means you can focus on your work, not worrying about our service.

99.9% Uptime SLA

Team First

We prioritize the well-being of engineering teams. Our features are designed to reduce burnout and improve work-life balance.

Human-Centered Design

Innovation

We continuously improve our platform with cutting-edge features and listen to our users to build what they actually need.

AI-Powered Intelligence

Transparency

We believe in open communication, clear pricing, and honest relationships with our customers and each other.

Open & Honest