Transparent, Scalable Pricing
Pay for what you use, not team size. Unlimited users on every plan. Scale seamlessly with your operations and budget.
Starter
Perfect for small teams
- Unlimited users
- 1,000 alerts/month
- 10,000 API calls/month
- 5 on-call schedules
- Email & SMS (250/month)
- Core integrations
Free beta access
Professional
Growing DevOps teams
- Everything in Starter
- 10,000 alerts/month
- 100,000 API calls/month
- 25 on-call schedules
- Mobile app & integrations
- Priority support
Free beta access
Enterprise
Large organizations
- Everything in Professional
- 50,000 alerts/month
- 1M API calls/month
- Unlimited schedules
- SSO/SAML & security
- 99.9% SLA & 24/7 support
Custom onboarding
Enterprise Plus
Ultimate reliability
$1,499/month
- Everything in Enterprise
- Unlimited alerts & API
- 99.99% SLA guarantee
- Multi-region deployment
- AI-powered predictions
- White-glove migration
Custom deployment
Why Choose Perchwatch?
We're not just another alerting tool. We're your partner in operational excellence.
Lightning Fast
< 30s average response time
Proven Reliable
99.9% uptime guarantee
Team-First
Unlimited users, always
Cost Effective
Pay for usage, not seats
Detailed Plan Comparison
Everything you need to make an informed decision about your on-call management solution.
| Features | Starter | Professional | Enterprise | Enterprise Plus |
|---|---|---|---|---|
| Team Members | ✓ Unlimited | ✓ Unlimited | ✓ Unlimited | ✓ Unlimited |
| Monthly Alerts | 1,000 | 10,000 | 50,000 | Unlimited |
| API Calls/month | 10,000 | 100,000 | 1,000,000 | Unlimited |
| On-call Schedules | 5 | 25 | Unlimited | Unlimited |
| SMS Notifications | 250/month | 2,500/month | 10,000/month | Unlimited |
| Mobile App | ✗ | ✓ | ✓ | ✓ |
| Advanced Integrations | Basic | ✓ Premium | ✓ Enterprise | ✓ Custom |
| SSO/SAML | ✗ | ✗ | ✓ | ✓ |
| SLA Guarantee | Best Effort | 99.5% | 99.9% | 99.99% |
| Support Level | Community | Priority | 24/7 Dedicated | White Glove |
| AI/ML Features | ✗ | ✗ | Basic | ✓ Advanced |
| Custom Deployment | ✗ | ✗ | ✗ | ✓ Multi-Region |
Calculate Your Savings
See how much you could save compared to per-seat pricing models.
Your Team Size
Cost Comparison
Frequently Asked Questions
Everything you need to know about our pricing and plans.
You pay a fixed monthly fee based on your tier, which includes generous usage limits for alerts, API calls, and notifications. If you exceed these limits, you can upgrade to the next tier or pay competitive overage rates.
We believe in team-first pricing. Your entire organization should be able to participate in on-call rotations without worrying about per-seat costs. This makes Perchwatch perfect for growing teams and large organizations.
You have flexible options: pay reasonable overage fees, upgrade to the next tier for better value, or configure usage controls. We'll notify you well before you approach your limits so you can make informed decisions.
Yes, you can upgrade immediately or downgrade at the end of your billing cycle. Annual plans include prorated adjustments to ensure fair pricing when making changes.
Starter includes a generous 60-day free trial, Professional offers 30 days, and Enterprise provides a 14-day proof-of-concept period. No credit card required to get started with any plan.
Yes! Enterprise and Enterprise Plus plans include volume discounts for high-usage scenarios. Contact our sales team to discuss custom pricing for your specific needs and usage patterns.
We accept all major credit cards, ACH transfers, and wire transfers. Enterprise customers can also arrange net 30 payment terms and purchase orders through our finance team.
No setup fees for any plan. Professional and Starter plans include self-service onboarding. Enterprise plans include complimentary white-glove onboarding with dedicated customer success support.
Ready to Transform Your On-Call Experience?
Join our exclusive beta program and be among the first to experience the future of on-call management. Limited spots available for early adopters.